Chew “Kim” Yin understands balance and how difficult it can be to maintain in life if you do not have family and a community there to support you. That balance and support is especially important for the caregiver of someone with a bleeding disorder. The impact on mental health that comes with being a caregiver for a family member living with a chronic disease often plays out behind closed doors. When Kim’s son Adryon was diagnosed with severe Hemophilia A before his first birthday in 2001, both she and her husband were hit with feelings of guilt and anxiety. For Kim though, the pain ran deeper as she had not shared with her husband her family’s history with bleeding disorders. Right from the beginning however, the community was there to support her and her family. Her son’s hematologist, Faraizah binti Dato’ Abdul Karim, MD, gently provided initial counselling for the family and introduced them to the WFH Treatment Guidelines. At that point they were also introduced to the Hemophilia Society of Malaysia (HSM) where they were able to find support from community members who had lived through the same experience. Thanks to this support, the family felt the weight of despair lifting.